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Post by mpr3369 on Jun 15, 2020 1:21:08 GMT
So i just picked up an old NSM Sapphire CD jukebox. It seems to do everything it is supposed to do except play the cd. You make the selection it moves up grabs the disc and brings it down to the cd player. When it gets there the disc won't spin. After a couple seconds it returns the cd to the magazine. When I put it in service mode error 31 comes up. I know absolutely nothing about jukeboxes. Time for a crash course I guess. Any help or tips would be greatly appreciated.
Thanks, Mike
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Post by Ron Rich on Jun 15, 2020 2:54:41 GMT
Hi Mike, That symptom is a common one for any CD jukebox-- It usually indicates that the CD player, itself, is "bad". Do you know which type player is installed in that phono ? You might try cleaning the lens--CAUTION: You MUST 1. First know which player is installed, and 2. How to properly do it, and 3. Use ONLY the proper materials/methods. "Static proceedures" must be followed. Failure to follow any of the above, will assure that unit's lens will be ruined instantly. Ron Rich
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Post by mpr3369 on Jun 15, 2020 14:14:29 GMT
It has the cdm12-ind player in it. I pulled the whole player magazine assembly out of the jukebox and popped the bottom cover off. The citcuit board and all the belts looked good. I'm not exactly sure how to get to the cd player itself. I'm guessing you have to get to it from the top. How exactly do you take the assembly apart from the top? I have a technical manual but can't for the life of me find the instructions in the manual. Thanks for the help. Hi Mike, That symptom is a common one for any CD jukebox-- It usually indicates that the CD player, itself, is "bad". Do you know which type player is installed in that phono ? You might try cleaning the lens--CAUTION: You MUST 1. First know which player is installed, and 2. How to properly do it, and 3. Use ONLY the proper materials/methods. "Static proceedures" must be followed. Failure to follow any of the above, will assure that unit's lens will be ruined instantly. Ron Rich
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Post by Ron Rich on Jun 15, 2020 14:53:26 GMT
Hi Mike, Once again -- do you know how to observe proper "static proceedures ? If not you risk doing a lot of damage ! "Google it", and follow the procedure shown ! After complying, you just start "un-screwing" --- Is that an ES4, ES5, ES5.1, or later system, as the "container" that you removed varies, from model to model. ? The CDM-12 was not known to be a really reliable unit. NSM,to their credit, did improve that -12 on the later production runs by adding a stainless steel cover, onto the area that the "sledge" rides on. Ron Rich
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Post by mpr3369 on Jun 15, 2020 17:31:39 GMT
Yes sir. I know how to ground myself out before I mess with the circuit boards and such. I've messed with computers a little bit. I'm pretty sure it is an ES5. I'll get some pics of the magazine assemble after work. Here's a picture from when I took the bottom off the magazine assembly. I try to always take pics just in case I have issues remembering exactly how it goes together. Hi Mike, Once again -- do you know how to observe proper "static proceedures ? If not you risk doing a lot of damage ! "Google it", and follow the procedure shown ! After complying, you just start "un-screwing" --- Is that an ES4, ES5, ES5.1, or later system, as the "container" that you removed varies, from model to model. ? The CDM-12 was not known to be a really reliable unit. NSM,to their credit, did improve that -12 on the later production runs by adding a stainless steel cover, onto the area that the "sledge" rides on. Ron Rich
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Post by Ron Rich on Jun 15, 2020 17:59:01 GMT
Hi Mike, Please refrain from "quoting" me-- "redundancy is not encouraged here"--besides it causes me to need to "clear" it from my monitor files--and I'm lazy ! Also-- Please look at our FAQ's posts-- one can no longer post photo's here Thanks, Ron Rich
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Post by mpr3369 on Jun 15, 2020 21:35:45 GMT
Ok. Wondered why the pic wouldn't go through.
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Post by mpr3369 on Jul 14, 2020 0:55:04 GMT
So I got the cd player fixed and reinstalled. Now I am getting an error 80 code. Any idea what that means?
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Post by jukenorman on Jul 14, 2020 9:07:29 GMT
According to the manual, error 80 is a short circuit on the wallbox signal wire. Norman.
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Post by Ron Rich on Jul 14, 2020 12:37:19 GMT
Hi Norman, According to which manual, for which ES version ? I know the error codes in some manuals, are incorrect for other, updated chips. He needs to find the ES number on the chip, and get the correct error code chart. Ron Rich
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Post by jukenorman on Jul 14, 2020 15:44:04 GMT
Hi Ron, The jukebox world archive puts the NSM Sapphire at 1998, the manual I checked is dated 1998 and has a section "Maintenance and Service for the NSM Phonograph Sapphire" where I found the error codes in "Troubleshooting for ESV/ES5.1 CD Technology". I thought I was on safe ground? I don't normally dabble in anything that modern though! Norman.
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Post by mpr3369 on Jul 14, 2020 16:41:03 GMT
It is an ES5. I don't have a wallbox. I've looked for any wires that might be shorting out but don't see any. Where do I go from here?
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Post by Ron Rich on Jul 14, 2020 17:20:15 GMT
Hi Norman, You most likely are on "safe ground", but I never know, nor do I trust NSM manuals, to be correct (long--sad story, here !)-- I do know that NSM published two "cheat sheets", here in the US, for the ES 5, 5.1 system, and that the error numbers differed by a whole lot. Ron Rich
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Post by mpr3369 on Jul 14, 2020 17:35:58 GMT
Ron do you have a copy of those cheat sheets? Maybe it could give me somewhere else to look.
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Post by Ron Rich on Jul 14, 2020 17:52:57 GMT
You read the schematic, and follow the Wall Box input till you discover what is causing the error, or you clear the error, if possible, and ignore it for now. Ron Rich
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